State Farm® Insurance Agent Rhonda Greathouse

"Literally no one knows how to do their job. I paid my dues then they want to say I have to pay another $200 that same day for the next month when I should pay that when it’s the next month. I have called twice today and they sent me to voicemail. Then I called again and they picked up the phone then hung up. I have been patient and trying to do everything through customer service number, and the app; but no help was provided either. It has gotten to the point where I will have to go to another insurance agency. I don’t want that. So please Rhonda handle your staff correctly and politely, they can be very rude when they don’t know how to figure out a policy."

"Sadly ive been with them for years but its like pulling teeth to get quotes. I have 3 cars and 2 house and still cant get a quote. I leave messages and no response. Rhonda have your people call my people. Voice of a customer can go far!!!!"

"If you love being micro managed and held accountable to training processes you havent even been trained on then you should work here! This office exhibits poor training standards making it impossible to excel in this role without proper guidance and support. After joining the company, I discovered that the turnover rate was high FROM THE CLEANING LADY, which indicated that I was not the only one facing challenges with the training and support provided. This lack of adequate onboarding and high turnover rate made it clear that the company did not prioritize employee development, employee success, or retention. Who would want to entrust an insurance agent who doesn't even give a hoot about their new employees' success. That dog don't hunt."

"I will follow up with an updated review of my experience with Ronda Greenhouse, State Farm Insurance, and the claim process I went through in 2020. You will want to read my review in full. This is a very dishonest agency and claims department in Dallas. They lie about many things and the claims office in Dallas has the most employees who lie, are corrupt, steal money, and some should have criminal charges filed against them."

"Love this place"

"Wonderfull customer service* Wow, after recieving a quote almost $3,500 more from my Fathers last insurance co. Luckily, i called Rhonda Greathouse, her amazing team took care of him , really went above and beyond* Thank's Lauren, Tiffany, and Monique👌🇺🇸"

"Tiffany Reed got me a fantastic quote on both car and renters insurance. She was quick and efficient with setting me up, professional and knowledgeable with options available to me. I appreciate so much what she has done for my family!"

""Balee" made this sign up experience great by being articulate, polite and knowledgeable. Grateful for the professionalism."

"I have used Rhonda Geathouse for several years, covering my apartment. Through the time with her agency, any question, assistance needed, promptly provided. Courtesy always served with their help."

"Friendly and very professional when you need help. Annie always returns my call and has great follow through. Thanks to the whole staff"

"The service is great. They really go above and beyond to try & meet your needs. Baylee is a joy to talk to. She's efficient and friendly... which can be a rare trait nowadays. Thank you Baylee for continued awesome customer service. I appreciate you and though others should know how awesome you are."

"Thanks for all you do. Appreciate the help."

"Janie Moreno offered me awesome customer service while adding a vehicle to my policy. Very professional and extremely personable. Every business needs a "Janie" thank you for your help today!!"

"Called and talked to Annie about life insurance, she quoted me quickly and will be getting it soon."

"100% recommend going here for all insurance dealings. When you do ask for Annie, she's is the sweetest ever wishing I could give her 10/10 stars!"

"We recently moved and wanted to change our insurance and decided to call this agency. We were treated very well and Annie Davis help a great deal with our quote. Thank you all so much for the wonderful experience and we can't wait to continue doing business with you!"

"Caring and hands-on State Farm agent. Rhonda helps you with all your insurance needs."

"Worst insurance company I have ever dealt with."

"Wonderful people. Professional and a pleasure to do business with. Thank you Savannah for your assistance."

"Pablo was very helpful and compassionate"

"Pablo is amazing and very professional. Very easy to get in contact with for any of my insurance needs!"

"I called in to get quotes since I'll be moving to the area soon and Britani advised me that she wasn't licensed yet. Britaninwent above and beyond to get me pointed in the right direction! Excellent customer service all the way around. Kudos Britani!"

"Very respectful, on point, very professional, and willing to take care of any problem."

"I recently added a policy for another vehicle. The communication was great and they made the process very easy. Thanks!"

"Grate company to work with."