State Farm® Insurance Agent Rhonda Greathouse
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lori Parker-Riley
November 19, 2025
"Esml did a great job with helping me setup my bicon to my car."
"Thank you, Lori! I'm happy to hear that Esml was able to assist you with setting up your beacon. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Stella Huerta
November 19, 2025
"Esmi and Riley were amazing In helping me with my windshield repair. They are always so very pleasant and helpful!!!"
"Thank you for your feedback, Stella! I'm happy to hear that Esmi and Riley provided you with such pleasant and helpful service during your windshield repair. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Will Kemph
November 18, 2025
"I came in to get some assistance with drive safe and safe and Esmi is very knowledgeable answered all my questions and she made sure I left with everything ready to complete when my beacons arrive. She is very amazing!"
"Thank you, Will! I'm glad to hear that Esmi was able to assist you with all of your questions and ensure you were well prepared. We appreciate your feedback and are always here to help with any other needs you may have. Thank you for choosing us!"
Osvaldo Guerrero
September 26, 2025
"Shoutout to Esmi Polanco for getting me a great quote I highly recommend her"
"Osvaldo, Esmi does great work. We love having her on our team. I will let her know you provided her the very best compliment for her service. If you need anything, please do not hesitate to reach out. Thank you..."
Mike Romero
July 24, 2025
"Been a customer for years. Never have I had a bad experience. The team is always helpful."
"Thank you for your review, Mike! I'm happy to know you've consistently had positive experiences with our team. Your long-term support means a lot to us. If there's anything else we can do for you, just let us know!"
Mark Uptergrove
July 9, 2025
"Great to work with!"
"Thank you, Mark! I'm happy you found working with us great. We’re always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Breanne McCollum
March 6, 2025
"Rhonda and her staff are friendly, attentive and a great choice for your State Farm office!"
"Thank you, Breanne, for your wonderful feedback! I'm glad to know that you find our team friendly and attentive. We're here to help with any insurance needs you may have. Feel free to reach out anytime!"
Giovanni Delatorre
December 24, 2024
"I am a DoorDash driver. I came to deliver an order. They literally gave me a zero dollar tip. Imagine how it would treat your insurance claims."
"Hi Giovanni, I am not aware of the situation you mentioned. While a tipping decision is separate from our insurance services, I assure you that we are committed to providing excellent service to all our customers."
Bo Long
November 20, 2024
"I am very glad to finally have an agency in Amarillo that I can talk to. From the person at the office front desk all the way to quotes. I was treated very professional and handled very promptly. If it continues this way from here forward I will be very happy. Thank You Bo"
"Bo, thank you so much for your kind words! I'm glad you had a positive experience with our team. It's wonderful to know that you felt professionally treated and promptly handled from start to finish. We strive to maintain this level of service and are here for any future needs or questions you may have. - Rhonda Greathouse - State Farm Insurance Agent, Amarillo, TX"
Heather Luce
November 8, 2024
"The friendly staff is knowledgeable and informative. They answered all my questions and made the process easy"
"Heather, thank you for your wonderful review! I'm happy to know our team was able to answer all your questions and make the process easy for you. We always strive to be knowledgeable and informative. If you need any further assistance, don't hesitate to reach out. - Rhonda Greathouse - State Farm Insurance Agent, Amarillo, TX"
Aj Rojas
October 30, 2024
"Sadly ive been with them for years but its like pulling teeth to get quotes. I have 3 cars and 2 house and still cant get a quote. I leave messages and no response. Rhonda have your people call my people. Voice of a customer can go far!!!! Here I am 6 months later.. they added my deceased father to my policy and will not transfer. Stay far from this place horrible. Get your shit together rhonda. Release my money and policy. I will continue to report yelps and reviews untill you personally rhonda contact me"
"AJ, I am so sorry for the lack of service. I know you are going through a really stressful time and we have made it worse for you. Please accept my sincerest apology. We are working on your quotes now."
Zahra Nourmohtad
October 29, 2024
"I canceled my life insurance at September and physically I went to their office to sign the documents because their email never worked, they changed me twice since then and no one have any idea what they are doing."
"Zahra, I'm sorry to hear about the difficulties you experienced with canceling your life insurance. Sometimes the experience with the State Farm policy change and electronic signature process can take longer take longer than we expect. It can be frustrating for you and for our office as well, when system limitations and processing times take longer than we both expect. We appreciate your patience with our office. Again, we apologize."
Maribeth Fuentes
August 22, 2024
"Literally no one knows how to do their job. I paid my dues then they want to say I have to pay another $200 that same day for the next month when I should pay that when it’s the next month. I have called twice today and they sent me to voicemail. Then I called again and they picked up the phone then hung up. I have been patient and trying to do everything through customer service number, and the app; but no help was provided either. It has gotten to the point where I will have to go to another insurance agency. I don’t want that. So please Rhonda handle your staff correctly and politely, they can be very rude when they don’t know how to figure out a policy."
"Maribeth, Thank you for sharing your feedback with our office. I understand your frustration regarding payment on the policy. Please know that our requirement for full down payment before issuing an added vehicle on a policy is in line with State Farm standard procedures. We must adhere to these guidelines to ensure consistency and fairness. I apologize that your experience did not meet your expectations. We will take your comments into account to improve our customer service. "
alex dominguez
April 10, 2024
"Love this place"
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
smerk one
February 22, 2024
"Wonderfull customer service* Wow, after recieving a quote almost $3,500 more from my Fathers last insurance co. Luckily, i called Rhonda Greathouse, her amazing team took care of him , really went above and beyond* Thank's Lauren, Tiffany, and Monique👌🇺🇸"
"Thank you for sharing your experience! We're thrilled to hear that the team provided wonderful customer service and helped you save on your insurance. We're glad we could exceed your expectations and provide you with the assistance you needed."
Amy Criss
October 5, 2023
"Tiffany Reed got me a fantastic quote on both car and renters insurance. She was quick and efficient with setting me up, professional and knowledgeable with options available to me. I appreciate so much what she has done for my family!"
"Amy, Thank you for the wonderful review and trusting our team with all your Insurance needs. "
Angela Attebury
September 25, 2023
""Balee" made this sign up experience great by being articulate, polite and knowledgeable. Grateful for the professionalism."
"Hi Angela, I will make sure that Baylee hears about your nice remarks. She is a wonderful person and we are so blessed to have her on our team. We appreciate your business!"
John Simon
August 30, 2023
"I have used Rhonda Geathouse for several years, covering my apartment. Through the time with her agency, any question, assistance needed, promptly provided. Courtesy always served with their help."
"John, thank you so much for your kind words. Tiffany, Baylee, Anna and Monica are the very best! Have a great day!"
Rob Robertson
June 16, 2023
"Friendly and very professional when you need help. Annie always returns my call and has great follow through. Thanks to the whole staff"
"Thank you for the 5 star review and for your kind words recognizing Annie's efforts to go the extra mile, Rob! Your kind words about our team makes our day. It is our pleasure to be able to assist you with any of your insurance questions or needs. We strive to provide you with the customer care you need and truly appreciate your feedback!"
Beebster B
June 14, 2023
"The service is great. They really go above and beyond to try & meet your needs. Baylee is a joy to talk to. She's efficient and friendly... which can be a rare trait nowadays. Thank you Baylee for continued awesome customer service. I appreciate you and though others should know how awesome you are."
"Thank you for the 5 star review! We strive to go the extra mile to provide you with the customer care that you deserve and truly appreciate your feedback recognizing Baylee's efforts! Your kind words make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Robert F
June 9, 2023
"Thanks for all you do. Appreciate the help."
"Robert, thanks so much for all you do as well! We appreciate you so much. Please let us know if you need anything!"
bbamarillo
March 28, 2023
"Janie Moreno offered me awesome customer service while adding a vehicle to my policy. Very professional and extremely personable. Every business needs a "Janie" thank you for your help today!!"
"Thank you for the 5 star review! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Eric Davis
March 28, 2023
"Called and talked to Annie about life insurance, she quoted me quickly and will be getting it soon."
"So sorry we missed your review of Annie earlier. She is a wonderful part of the Rhonda Greathouse State Farm Team!"
Scott Bradley
March 27, 2023
"100% recommend going here for all insurance dealings. When you do ask for Annie, she's is the sweetest ever wishing I could give her 10/10 stars!"
"We gave Annie 10 Stars of 10 Stars for you. Thank you so much for reaching out!"
Sandi Nolte
March 27, 2023
"We recently moved and wanted to change our insurance and decided to call this agency. We were treated very well and Annie Davis help a great deal with our quote. Thank you all so much for the wonderful experience and we can't wait to continue doing business with you!"
"Sandi thanks so much for reaching out. Annie does a great job and we are so proud to have her as a part of Team Greathouse!"